Montessori Materials: Frequently Asked Questions

Alison's Montessori Frequently Asked Questions

1 - Where are your materials manufactured?

Our Montessori and Educational Materials are manufactured in different parts of the world: USA, Sri Lanka, Thailand, China, Taiwan, Canada and India by established companies who have been manufacturing materials for many years. With their expertise and our quality control, you can expect a superior product from Alison's Montessori for years to come. We work with schools around the country to test our products for safety and durability. We have a network of trained Montessori teachers who help us develop materials and who advise us on products suitable for our customers. Our products are tested for toxic paint before they leave their country of origin, and also tested when they arrive at our warehouse in NJ. Our products comply with all U.S. and European Toy Safety Standards.

2 - What are your shipping charges?

Our shipping rates are as follows:

Purchase Amount	Shipping Rate:
for orders up to $100.00	$16.00 or more.
Over $100.00	13% or more, depending on the weight and dimensions of the total order.

Shipping is based on Weight and Distance via UPS from NJ

3 - Which carrier do you use for shipping?

For smaller orders, we may use USPS depending on the weight and shipping location.
For heavier boxes, we ship via UPS.
For international deliveries, we use DHL, FedEx, or USPS, depending on the destination and package size.
For larger shipments, we ship on pallets using freight carriers such as Daylight Transport, Estes Express, and others.

4 - How many days does it take to receive my shipment once it has been shipped from your warehouse?

When we ship via USPS Priority Mail, delivery usually takes 2-5 business days, depending on the destination. Transit times may be longer during peak shipping seasons or for remote locations. For UPS shipments, please refer to the UPS Transit Time Chart below for estimated delivery times from our warehouse.

5 - What is my tracking number?

As soon as your order ships, you will receive an automated email with the tracking number and a direct link to track your shipment. For freight deliveries, the email will include the PRO number and tracking link.

6 - Does your company accept Purchase Orders from Schools?

Yes. We accept Purchase Orders from public schools, charter schools, and educational organizations, provided the PO is printed on official letterhead. The PO must also be signed by an authorized representative, such as the school director, a member of the purchasing department, or an agency submitting payment on behalf of the school.

Please note:

We require prepayment for all private school orders.
Orders placed with the Purchase Order payment option will not be processed until the signed PO form is sent to us.

Signed Purchase Orders may be submitted by:

Email: [email protected]
Fax: (201) 831-0008

Alternatively, you may place your order through our website by selecting Purchase Order as the payment method and then emailing or faxing us the signed PO to complete the process.

7 - How can we contact you regarding our order or if we want information on your products?

Company, Inc.

91B McKee Dr. Mahwah, NJ 07430

Alison's Montessori Frequently Asked Questions